How to get emergency electricity credit in Botswana ( UPDATED )

Filed in Important tips by on June 13, 2023 0 Comments

How to get emergency electricity credit in Botswana ( UPDATED ) Have you ever been in a situation where the electricity in your home suddenly runs out, leaving you with no power and unable to carry on with your daily routine? This can be frustrating and stressful, especially if it happens during an emergency. Luckily, Botswana offers emergency electricity credit that you can use to get back online when you run out of units. In this blog post, we will cover everything there is to know about how to get emergency electricity credit in Botswana so that you are prepared for any unexpected power outages.


What is emergency electricity credit in Botswana?

Emergency electricity credit is a service provided by Botswana Power Corporation (BPC) to its customers who have exhausted their prepaid electricity units. It allows you to purchase additional electricity on credit, which will be deducted from your next recharge.


This emergency credit service was introduced to ensure that households and businesses in Botswana are not left without power during emergencies or unexpected power outages. It provides a convenient way for BPC customers to access emergency electricity when they need it most.

To make use of this service, you must be a registered prepaid customer with BPC. You can apply for emergency credit by pressing 888 on your meter box keypad or visiting any BPC office near you. Once approved, the requested amount will be credited to your meter and should last until you can purchase more units.

It’s important to note that there is an interest charge applied when using emergency electricity credit, so it’s advisable to pay back the borrowed amount as soon as possible. This ensures that you don’t accumulate too much debt and enjoy an uninterrupted power supply whenever needed.


How to get emergency electricity credit in Botswana

If you find yourself in a situation where you need emergency electricity credit in Botswana, there are a few steps you can take to get the assistance that you need. The first thing that you should do is contact your electricity provider and inquire about their policies for providing emergency credit.

They may require some documentation or information from you, such as proof of income or identification, so be sure to have everything ready when making the call. Additionally, they may have specific requirements for how much credit they can provide and under what circumstances.

Once your eligibility has been confirmed by your electricity provider, they will typically add an amount of credit to your account which can be used immediately. This credit will usually need to be paid back within a certain timeframe, along with any applicable fees or interest charges.

It’s important to keep in mind that emergency electricity credits should only be used as a last resort and not relied on as a long-term solution. If possible, it’s always best to plan and budget appropriately for regular utility expenses rather than relying on emergency assistance.


emergency electricity credit in Botswana


Who is eligible for emergency electricity credit in Botswana?

To be eligible for emergency electricity credit in Botswana, customers must meet certain criteria set by the Botswana Power Corporation (BPC). The BPC offers this service to help those who may have trouble paying their electricity bills due to unforeseen circumstances such as job loss or illness.

Firstly, customers need to have an active prepaid meter account with the BPC. This means that they must be able to purchase and load electricity credits onto their meter using a prepaid card or mobile app.

Secondly, customers need to demonstrate that they are experiencing financial hardship and are unable to pay for their electricity usage. This can typically be shown through proof of unemployment, illness, or other extenuating circumstances which have impacted their ability to pay.

Customers will also need to provide identification documents such as a national ID card or passport when applying for emergency credit from the BPC.

Eligibility requirements for emergency electricity credit in Botswana aim at helping those who truly require assistance during difficult times while preventing abuse of this essential service.


How to use emergency electricity credit in Botswana

Once you have received emergency electricity credit in Botswana, it is important to use it wisely. The first step is to ensure that your meter has been reset, as this will allow the credit to be applied.

To check your balance and see how much credit you have left, simply enter *120*4# on your phone and follow the prompts. You can also check your balance at any prepaid meter box or a customer service center.

When using emergency electricity credit, it’s essential to conserve energy as much as possible. This means turning off lights and appliances when they are not in use and avoiding using high-energy devices such as heaters or air conditioners.

Remember that emergency electricity credit should only be used for emergencies, so make sure that you prioritize what needs power the most. It’s also important to note that if you run out of emergency credit before being able to purchase more units, your power supply will be cut off until you do so.

By following these tips and using emergency electricity credit responsibly, you can ensure that you stay connected even during unexpected power outages.


What are the benefits of emergency electricity credit in Botswana?

Emergency electricity credit in Botswana has several benefits that make it a lifeline for many households. Firstly, it ensures that you never run out of power at critical moments when you need it the most. This is especially important during emergencies or power outages when normal electricity supply is disrupted.

Another benefit of emergency electricity credit is its accessibility. Unlike other forms of credit, such as bank loans, emergency electricity credits are readily available to those who qualify. All one needs to do is apply and meet the eligibility criteria set by their provider.

Furthermore, emergency electricity credit allows users to manage their energy consumption more effectively since they can only use what they have paid for in advance. This helps them avoid unnecessary expenses and encourages them to be more conscious of their energy usage habits.

In addition, using emergency electricity credits eliminates the need for expensive generators or alternative sources of energy that may not be affordable for many households.

It provides peace of mind knowing that there’s always a backup plan if your regular source of power fails you unexpectedly. With all these benefits combined, there’s no denying how valuable emergency electricity credits are in Botswana today.


How long does it take to get emergency electricity credit in Botswana?

Wondering how long it takes to get emergency electricity credit in Botswana? The process is fast and straightforward. Once you have submitted your application, electricity tokens will be credited to your meter within minutes.

To apply for emergency electricity credit in Botswana, you can either contact your local utility company or use their online portal. You’ll need to provide your account number, the amount of credit you require, and details of any outstanding debt.

After submitting your application, the utility company will review it and determine if you meet the eligibility requirements. If approved, they will send an SMS notification with a code that needs to be entered into the meter box. This process typically takes only a few minutes.

It’s important to note that emergency electricity credit should only be used as a temporary solution when experiencing financial difficulties. It’s always best practice to manage energy consumption wisely and avoid relying on this service too frequently.

Getting emergency electricity credit in Botswana is quick and easy thanks to modern technology advancements by most utility companies across the country which allows them to automate such services improving efficiency at large


Are there any other options for getting emergency electricity credit in Botswana?

If you’re unable to access emergency electricity credit in Botswana, there are a few other options you can consider. One option is to reach out to your local social welfare office or community organization for assistance.

Additionally, some energy providers offer payment plans that allow customers to pay their bills on a schedule that works for them. This may help prevent the need for emergency credit in the first place.

Another option is to explore alternative sources of energy such as solar power or generators. While these solutions may require an upfront investment, they can provide long-term savings and peace of mind during power outages.

It’s important to regularly monitor your electricity usage and budget accordingly. By being mindful of your consumption habits, you can avoid unexpected bills and emergencies down the line.

Remember, planning and exploring different options can help ensure that you always have access to reliable electricity without relying solely on emergency credit.



Q: Can I get emergency electricity credit if my meter has been disconnected?
A: No, you must have an active meter to be eligible for emergency credit.

Q: How much emergency electricity credit can I receive?
A: The amount of credit available varies depending on your energy provider and the type of meter you have. Contact your provider for more information.

Q: Do I need to pay back the emergency electricity credit?
A: Yes, any emergency credit used will need to be paid back as part of your future payments.

Q: What happens if I don’t pay back the emergency electricity credit?
A: If you are unable to repay the debt, your energy supplier may take legal action against you or disconnect your power supply.

Getting access to emergency electricity credits in Botswana is a relatively simple process that can help ensure households stay powered during difficult times. While there are limitations and requirements in place, those who meet them can benefit from this program and avoid potential disruptions or penalties related to unpaid bills. If you’re considering utilizing these credits or want more information about how they work, reach out directly to your energy supplier or visit their website for additional details!


You Might Also Like to read about:


About the Author ()

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.